Reference

How bhal88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment recordsNo third-party data sellingYour right to request accessBangladesh-local context
bhal88 How bhal88 Handles Your Personal Information
HOW WE PROTECT IT

Data Security and Account Protection Practices

We apply encryption to data in transit and at rest, which means your account details and payment references from bKash, Nagad or Rocket are not readable in plain text if intercepted. Access to stored data is restricted to team members who need it to operate your account or resolve a support query. We review these access permissions on a regular basis.

Encrypted Storage

Account credentials and payment references are stored with encryption applied. No team member can see your bKash PIN, Nagad credentials or Rocket wallet password.

Cookie Controls

Session cookies keep you logged in across page loads. You can clear them from your browser at any time — doing so will sign you out and require fresh authentication.

Retention Schedule

We keep your data only as long as your account is active or as required by applicable rules. Closed accounts have their data reviewed and removed on a scheduled cycle.

Access Requests

You have the right to ask what data we hold about you. Submit a request via live chat or email with your account ID and we will compile a summary for you.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold, request a correction, or ask us to delete your account data, reach out through any of the channels below. We aim to respond to data requests within a reasonable timeframe. Queries submitted with your registered mobile number or email address are processed faster because we can verify your identity without extra steps.

Live Chat Open the chat widget in your account dashboard. Quote your registered mobile number so we can pull your data record immediately without delay.
Email Support Send your data request to our support address listed in your account settings. Include your account ID and the specific action you are requesting.
Account Settings Some data updates — like your mobile number or linked bKash wallet — can be changed directly inside your account profile without contacting support.

Your Privacy Questions, Answered

Below are the questions we hear most often about how your data is handled on bhal88. If your question is not covered here, contact us through live chat or the email address in your account settings.

We collect your name, mobile number, email and device info at registration. When you transact via bKash, Nagad or Rocket, we log the transaction reference and amount — not your banking credentials.

Yes. Submit a deletion request through live chat or email with your account ID. We process it in line with our retention schedule and any applicable local regulatory requirements.

We do not sell or rent your personal information. Data may be shared only with service partners strictly needed to operate payments, verify identity or maintain platform security.

We record the transaction reference and amount for wallet reconciliation. We do not store your bKash app PIN, Nagad login or Rocket mobile banking credentials at any point.

Cookies keep your session active so you stay logged in across pages. You can clear or block them in your browser settings, but doing so will sign you out and require you to log in again.

This policy covers all account holders. Access to bhal88 and the rights described here depend on your local law and whether your region is eligible — check what applies where you are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.